We are a UK limited company (reg 4687249) which is registered for VAT (GB 85920 4915) using UK banks and card service agents (Barclays). Our directors have many years experience in the retail, wholesale and distribution of shower and bath products. We have good relationships with major bathroom and shower manufacturers and distributors.
We offer a good range of bathroom products at very competitive prices which reflect our reduced costs as internet merchants and the fact that we buy in bulk. But it's not all about price, we despatch 90% of orders within 24 hours and our couriers aim for a 48 hour target to deliver across the UK mainland. Large and fragile goods are delivered using specialist services.
With 25 years experience we regard our products as offering good shower products for quality, design and value. We keep stocks of all products offered online. Packaging, despatch and delivery are all carefully organised to ensure that your order reaches you promptly and complete.
From time to time we will offer clearance and special purchase items where we have found products which will complement our main brochure (eg shower extractor fans). Any clearance items offered will be in elegant, and sometimes exclusive designs, offering both quality and value. If a product you require is not shown on-line just enquire, we have connections everywhere!
Our internet technology is as secure as we can make it, we never release your information to third parties except as needed to deliver your order. We operate a no quibble refund and returns policy, if you are not happy then neither are we. We believe you will find that the prices and service we offer is amongst the best available. www.bathroomtechnology.co.uk is operated by Bathroom Technology Limited.
All quotations, orders and contracts are subject to the following terms and conditions.
A full copy of our Terms and Conditions is available on request.
1.1 These Terms and Conditions govern the supply of goods sold by Bathroom Technology Ltd (No. 4687249) of 5 Margaret Road, Romford, Essex RM2 5SH (“we” and “us”) to the customer (“you”) and constitute the entire and only agreement between us in relation thereto.
1.2 All orders placed are subject to acceptance by us by delivery of the goods to you at which point a legally binding contract is constituted between us. The processing of your payment and acknowledgment of your order does not constitute legal acceptance of your order.
2.1 The price payable for the goods you order is as set out on our web site at the time you place your order or, if you order from one of our catalogues, as set out in the catalogue from which you order provided it is a current catalogue, plus any charges for carriage and insurance as set out in the order form.
2.2 We reserve the right to change the price of commodity goods, such as copper, due to market conditions but we will confirm the prevailing price with you before accepting your order. We are not obliged to accept your order for such goods and may decline it or limit the order quantity.
2.3 On occasion, the prices payable of goods advertised on our web site may differ from those prices offered in the then current catalogue or in one of our trade counters, and we are under no obligation to honour any web site price if there is such a difference.
2.4 Occasionally an error may occur with our web site and goods may be incorrectly priced in which circumstances we will not be obliged to supply the goods at the incorrect price.
2.5 We must receive payment for the whole of the price of the goods you order, and any applicable charges for carriage, before your order can be processed unless we have agreed otherwise in advance in writing.
3.1 Unless you order and collect the goods from one of our trade counters, we will deliver them in accordance with your order. A valid signature will be required on collection or delivery.
3.2 For reasons of health and safety and to avoid any property damage, most large items can only be delivered to a ground floor location at the delivery address.
3.3 Upon delivery of the goods to you, the goods shall be at your risk. In spite of delivery having been made, title in the goods shall not pass to you until you have paid the price for the goods in full and no other sums whatsoever shall be due to us from you. Until title in the goods passes from us, you shall hold the goods on a fiduciary basis as bailee and shall store the goods at your own cost separately from all other goods in your possession and marked in such a way that they are clearly identified as our property.
While we endeavour to hold sufficient stock to meet all orders, if we have insufficient stock to supply or deliver the goods ordered and paid for by you, we may, at our discretion, supply or deliver a substituted product or refund you the price paid for such goods as soon as possible and in any case within 30 days.
5.1 You may cancel your order by giving us notice of cancellation within 28 days of the date of delivery to you or collection from a trade counter. Such notice may be given by phone, mail, fax or email or in person at a trade counter. If you are cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation.
5.2 On cancellation for whatever reason, you must return the goods to us at your cost unless we agree that you may dispose of them in which case please comply with the manufacturer’s instructions before disposing of hazardous goods. Where the goods are being returned because they are faulty, incorrect goods or because of unsuitable substitution by us, we will meet the cost of return but we ask that you allow us to nominate the carrier.
6.2 We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions.
6.3 This does not affect your statutory rights if you are a consumer, nor is it intended to exclude our liability to you for fraudulent misrepresentation or for death or personal injury resulting from our negligence.
We may suspend further supply or delivery, stop any goods in transit or terminate our contract by notice in writing to you if you are in breach of an obligation hereunder or you become unable to pay your debts when they fall due or proceedings are commenced by or against you alleging bankruptcy or insolvency. Upon termination, your indebtedness to us becomes immediately due and payable and we shall be under no further obligation to supply goods to you.
We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).
If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected. This contract shall be governed by and interpreted in accordance with English law.
Sorry no. Bathroom Technology is geared to providing the keenest prices. Our products are supplied from a central distribution warehouse.
We use national distribution agents, currently 90% of our orders are delivered by DPD, Royal Mail, Parcelforce or UPS Group. Please note we usually deliver to mainland UK addresses (including Northern Ireland). However we can arrange delivery to Republic of Ireland, Australia, New Zealand, USA and European countries at additional cost.
Buy with Confidence – Card Payments On line. We use the latest technology to ensure that you are able to use your credit or debit card on line with complete confidence. We do that by using technology that encrypts your card number so that hackers are not able to get at your personal information, even our own staff do not have access to your card number unless we expressly request it to further verify your details, in addition to which all of our systems are firewalled for safety. We operate an address verification system (AVS) which is recognised by most of the major high street banks. This system enables us to run secure checks to ensure that your card is not being used fraudulently and also means that you should ensure the details you give us are accurate. If the details you give us do not match the details the card issuer holds for you, we may contact you for further information, and we would ask you to bear with us so that we can continue to offer you high standards of security.
Should you prefer not to use your card on line, you can telephone your order through to us and still use your card as payment. If you are unsure of how to complete your order, you may phone us and we will complete your order on line for you. However you choose to pay, you can be sure that protecting your privacy and security of your payments are of paramount importance to us and even if our standards mean a little inconvenience to you at times, we hope you appreciate the lengths we go to, to protect you.
Maestro, Solo, Delta, VISA and Mastercard. We also allow Paypal online and by arrangement you can transfor money directly to our bank.
For mainland UK we absorb all of these charges in our prices for orders of £200 or more, however orders below this will involve a modest charge. All charges are shown at the ordering stage prior to purchase.
We do have an alternative web shop which can provide a wide range of other bathroom and shower products from manufacturers such as Grohe, Aqualisa, Trevi, Ideal Standard, Stuart Turner, Saniflo, Mira and several others.Other Products
Refer to our Manufacturer page for specific branded tems or call us direct.
Guarantee information is included with all despatched products. Refer directly to the manufacturer’s sites for online information. We do not provide our own guarantees, this does not affect your statutory rights. We will always use best endeavors to address any problems you have contact our Support Team
Please refer to our Contacts Page
If your items are incorrectly supplied, damaged or incomplete we will arrange replacements at no cost to you, provided the original items reach us in full, unused and in their original packaging. If you have ordered inappropriate items then in most cases we can take them back into stock, however we reserve the right to charge a restocking fee. There will sometimes be a restocking fee for items which have been order specially from the manufacturer which we do not normally supply. Contact us immediately at Support Team and we will agree all necessary arrangements for collection and replacement.
Please see above for returned goods. If you have any issues with an order which has not yet been delivered then please contact us immediately Support Team we usually despatch orders very quickly but we will use best endeavors to amend orders prior to despatch.
We are part of Bathroom Technology Limited which is a VAT registered UK limited company using UK banks and card payment agents. Our directors have many years experience in the retail bathroom industry and excellent connections with leading manufacturers in the UK and abroad. We hold stocks of all products promoted on our site and despatch these, and many other products, from a central distribution warehouse. Some special orders will be despatched directly from the manufacturer in this case the delivery timescales will be included in your quotation prior to purchase.
by arrangement only, generally we have no facilities to serve members of the public in person at our distribution centre.
Our stock control system ensure that this is a most unusual situation. In the unlikely event that we cannot despatch your order immediately then we will contact you within 24 hours. You will receive a full refund from us immediately if you are not happy to wait for our next delivery.
for additional product information on quality showers, taps, mixers, macerators, towel warmers and much more.
Saniflo Macerators tel: 020 8842 0033
Salamander Pumps tel: 08453 779160
Stuart Turner Pumps tel: 01491 572 655
We aim to respond to all requests within 24 hours. You can reach us via the email address or telephone number below.
If you would like information about our products/company, or are following up on an order then please email email@example.com. Alternatively please click here to complete our contact form
Tel: 020 8506 9725
Bathroom Technology Limited
5 Margaret Road
Essex RM2 5SH
NOTE : For returns please contact us
In order to refund we need a returns reference and the items sent to our returns centre .